nah... it's not a horror movie... haha... but i discovered a bump in my right eye on sunday. that kinda freaked me out cos it was on the white of my eye! I've never gotten a bump that i can actually see and IN MY EYE!!! yeah... so I went to the GP that night to get it checked out...
the doctor said that it looked like an ulcer (gasp!) but he thinks it's nothing serious and just to make sure that it's harmless, he told me to go and see a specialist.
AND he drew this picture of my eye.
Disgusting right?
So yeah, i made an appointment and took the day off to see the eye specialist... to my relief, the specialist said that this thing is very common, and about half of all the patients he gets each day have this problem. Not an allergy, not an infection... but it's a cyst (WHAAAAT?) but it's harmless he says... probably caused by some particles that entered my eye, and the particle was too big for natural tears to wash away. so, the white part of the eye as a defensive measure, "swallowed" it in an attempt to expell it. thus, causing a cyst.
okaaay... so i don't feel so bad now... it's gonna go away after a while. why do i get so many problems with my eyes/skin... sigh.
OH... i have 2 bad service experiences in 2 days! OMG... i can't believe that i had to suffer through such bad service. having had experience in the service industry before, i think it's really important that service staff really give their best! and i expect it of them, else why bother to be in this industry.
Yesterday, i went to catch harry potter with Jan and Shuying and Joy-Joy (it was gooood! except for dumbledore... this new one really acts stupid) and we had dinner at suki sushi at Cine. the service there is really really bad. the wait-staff made us wait a long time before they came to take our order... and then our order took forever to come. and then on top of that, they got one of our orders wrong. the girl who brought it asked us 2x what we ordered in a disbelieving tone, as if we were trying to cheat her. THEN the guy to took our order even asked us if we want to take the wrong order when we told him that we were in a hurry (no apology at all). i filled up the feedback form with bad feedback. the service really sucks. but *shrugs* what do you expect at a place aimed at teenagers... so we didn't kick up as big a fuss.
TODAY, i went to the Balcony, which is this new cafe/pub/lounge at Heeren. the ambience is really nice, the decor is really pretty... BUT the service sucked so bad as well! they must have asked us like 4 times whether we were ready to order, when we told them 4 times that we were still waiting for a friend. then once shuying got there, they IMMEDIATELY came over and asked if we were ready to order. PLEASE... gimme a break... my friend just got here. Berinda was really irritated by this. Nevermind... then we placed our orders and then the manager comes back and says that they don't have a particular dish that we wanted. nevermind. so we changed it. after that, we realised that we didn't get our orange juice. so we asked him, and he said that he thought we were reconsidering our whole 1st order. now i was getting worried that they might have cancelled shuying's order too. so we asked the waiter whether we had 3 mains and 1 side. he said yes. we asked a few times, and he kept saying yes.... all the food came.... we waited forever... but shuying's order never came... we asked that same waiter... he checked... and lo and behold, discovered that that dish was never ordered. and that's not all. there's this one waitress who had such a kiam pa face. she was wearing slippers. WTH? how can they let her wear slippers to work??? unless her toe is swollen 10x it's normal size or something and can't fit into a shoe... that's just sloppy. She came over and took away my plate without asking if i wanted it cleared. nevermind. Shuying was dipping her potato wedges into this little sauce dish which was on a larger plate. this same stupid girl comes over and starts putting the dirty utensils onto this plate. please bear in mind shuying is still dipping her wedges into the sauce. all 3 of us are staring at her. she then tries to lift up the plate while shuying is still dipping. berinda cannot take it a second longer. she says " excuse me, can't you see that she's still using the sauce?" and the girl says oh did you still want it? hey hello.... use some common sense... isn't it obvious???? Berinda cannot take it anymore... me and Shuying are in different states of pissed-ness. these people have no common sense. none at all. even the manager is a little whacked... he kept giving excuses like his staff is new and all sorts of crap. hey... i really don't care... some things need common sense... and they don't even have that.
the food wasn't even that great... if not for the fab decor, i'd never go back there again. we really need to improve service standards in singapore... if this is how service is like, no wonder we're lagging.
29 November 2005
my scary right eye
reflected by BETTYna at 21:19
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1 comment:
i have to post about balcony man...
wanted to use their venue to do an event there...the stupid manager actually assumes that if you book the place from 4-7pm, that your crew will come in and set up only like at 3+ for a 100+ pax event..
yes i did want to strangle him. his crew ain't that polite either..potential customers i.e. us went to do site inspection, they treat us like public enemy number one...macham wander wrongly into their territory..
*shakes head* some people need more training. being in a different industry before doesn't mean that they can do entertainment/club biz now. btw, fyi, balcony's brand is under ministry of sound, where apparently the franchise license was bought by Lifepharm (the guys who make the Xtrim stuff at watson's).
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